Privacy Policy

This policy explains how Website Maintenance Agency ("we", "us") collects and uses information when you visit websitemaintenanceagency.com or submit a form on this site.

Information We Collect

When you use the contact form or the Request a Task form, we collect the information you provide: your name, email address, website URL, and the details of the task or enquiry. We do not require account creation to browse this website, and we do not collect payment information through this site.

How We Use It

• To respond to your enquiry or task request.
• To scope, schedule, and complete work you have asked for.
• To send the monthly report described in an active maintenance plan.

We do not add your details to a marketing list, sell your information, or share it with third parties, except a technical service provider strictly necessary to deliver this website or send email on our behalf, described below.

Email Delivery

Form submissions are delivered through a transactional email service provider acting on our behalf solely to route the email; this provider does not use your information for its own purposes.

Cookies

This website does not use tracking or advertising cookies. Your browser may store basic technical preferences locally; no personal data is collected through cookies. See our cookie policy for details.

Data Retention

Enquiry and task information is retained only as long as needed to respond to you and, if you become a client, for the duration of our engagement and any legally required retention period afterward.

Your Rights

You can ask us to access, correct, or delete the information we hold about you at any time by emailing info@websitemaintenanceagency.com.

Site Access for Task Work

Where a task requires access to your website, hosting account, or a related third-party service, that access is used solely to complete the scoped task and is not retained beyond what is needed for ongoing maintenance under an active plan.

Contact

Questions about this policy can be sent to info@websitemaintenanceagency.com.