Shopify Store Maintenance
Shopify stores rarely break because Shopify itself fails — they break because a theme update conflicts with an app, a checkout setting shifts, or a product feed goes stale. We keep the store running and selling, not just online.
- Theme and app-update testing before it goes live
- Checkout and payment gateway health checks
- One of our two deepest-support platforms, alongside WordPress
What We Maintain on Shopify
Shopify handles hosting and core platform security, but everything layered on top of that still needs upkeep.
Theme Updates
Applying theme and Shopify OS updates without breaking custom sections, and checking storefront pages after each one.
App Conflicts
Identifying when an app update collides with your theme or another app, and testing app updates before they reach the live store.
Checkout & Payment Health
Verifying checkout completes cleanly and that connected payment gateways are working, across the settings Shopify exposes.
Catalog & Inventory Accuracy
Spot-checking product data, variants, pricing, and inventory sync so the storefront matches what you actually have in stock.
Liquid Template Fixes
Debugging and repairing broken Liquid code in theme sections, snippets, and templates when something renders incorrectly.
Shopify Page Speed
Image optimization, app-script cleanup, and render-blocking fixes specific to how Shopify themes load — see Website Speed Optimization.
Test Before It Touches the Live Store
Duplicate theme first
Theme and app updates are tested against a duplicate of your live theme wherever practical, so an update that breaks a custom section is caught before customers ever see it.
Checkout is treated as critical
A checkout that fails to complete costs revenue every hour it is broken. Checkout and payment gateway checks are prioritized like an emergency — see Emergency Website Support if checkout is down right now.
Where This Overlaps With Ecommerce Maintenance
Handled here
Store-level maintenance: keeping the Shopify theme, apps, checkout, and templates working correctly day to day.
Handled under Ecommerce Maintenance
Deeper catalog work — bulk product changes, variant restructuring, and inventory workflow — lives under Ecommerce Maintenance, which applies across Shopify and other store platforms.
Shopify Maintenance Questions
Do you manage my Shopify apps and their subscriptions?
We apply app updates and troubleshoot conflicts as part of maintenance, but the app subscriptions and billing relationships themselves stay in your Shopify account, owned by you.
Can you build a custom Shopify theme from scratch?
No — this service is maintenance on an existing store, not new theme development. See our FAQ for how we scope work that falls outside maintenance.
Do you handle Shopify Plus stores?
Yes, Shopify Plus stores are supported. Checkout customization on Plus can involve additional scripting, which we scope on a per-task basis.
What if a theme update breaks something after you apply it?
We test before publishing changes to the live theme, and if something is still missed, fixing it is treated as a priority follow-up, not a new billed task.
Keep Your Shopify Store Running Smoothly
Tell us what needs attention and we will scope it against a one-time task or a monthly plan.