Platform Support

Wix Site Maintenance

Wix is a closed, hosted platform — there is no server to patch and no core software to update, so maintenance here is lighter-touch by nature. What it does need is regular content upkeep and troubleshooting within the Wix editor.

Scope

What We Maintain on Wix

Content Updates

Text, images, pricing, hours, and other page content, kept current as your business changes.

Form Troubleshooting

Fixing forms that stop submitting or stop notifying you, within Wix's built-in form tools.

Wix App Market Integrations

Configuring and troubleshooting apps installed from the Wix App Market when they misbehave or disconnect.

Layout Adjustments

Rearranging or resizing elements within the Wix editor's drag-and-drop layout system.

Page & Menu Structure

Adding, removing, or reorganizing pages and navigation menus as your site grows.

Basic Settings Cleanup

SEO fields, site settings, and configuration options exposed inside the Wix dashboard.

Honesty

What Wix Does and Does Not Allow

Wix is a closed platform by design. Being upfront about that boundary matters more than pretending we have access we do not.

In Scope

Content & Configuration

Editing content, forms, apps, and settings through the Wix editor and dashboard.

Limited

Custom Code

Only what Wix's Velo/custom-code tools permit — there is no server or file-system access.

Not Ours to Fix

Platform-Level Bugs

Issues inside Wix's own engine or infrastructure are Wix's responsibility, not something we can patch.

Not Available

Server or Core Access

No hosting, database, or core software layer exists for us to work on — Wix runs and controls that entirely.

Access

What We Need From You

Collaborator access

Wix's own collaborator role system lets you grant access scoped to exactly what a task needs — content-only, or broader — without handing over full account ownership.

What we do not need

No hosting login, no domain registrar access unless the task specifically involves domain settings, and no code repository — Wix does not use one.

FAQ

Wix Maintenance Questions

Can you fix anything on my Wix site?

Mostly content and configuration-level issues — text, forms, apps, and layout within the editor. Platform-level bugs inside Wix's own engine are Wix's own responsibility to fix, not something we can access or patch.

Do you need Wix login access?

Yes, collaborator access through Wix's own team access system, scoped to what the specific task requires.

Is Wix a good platform for a growing business?

It is fine for a simple site with straightforward needs. As a business grows and wants more flexibility, custom code, or integrations, platforms like WordPress or Shopify tend to offer more room — that is not a knock on Wix, just a difference in how open each platform is.

Can you add features Wix does not natively support?

Only within what Wix's App Market and Velo custom-code tools allow. Anything beyond that is a platform limitation, not something a maintenance task can work around.

Need Your Wix Site Kept Up to Date?

Tell us what needs attention and we will scope it against a one-time task or a monthly plan.